How to reset your Payoneer account password

If you forgot your Payoneer password, you can reset it in just five steps via SMS*:

  1. Go to the My Account login page and click on Forgot password?
  2. Enter your username. In most cases your username is the email address with which you signed up for Payoneer.
  3. Confirm your phone number. We’ll send you an SMS with a verification code.
  4. Enter the 6-digit verification code on the login screen.
  5. Select your new password.

Didn’t get the SMS?

You can either ask to re-send the code or reset your password via email. To reset using email, follow the steps:

  1. Click on reset using email.
  2. Enter your username. In most cases your username is the email address with which you signed up.
  3. Check your inbox – we’ll send you an email with instructions.
  4. Follow the instructions to reset your password.

Didn’t get the email?

  • Check that your username is entered correctly. In most cases your username is the email address with which you signed up
  • Check your spam folder
  • If you still didn’t receive the email, contact us.

Forgot other details and can’t reset your password? Contact Us and we’ll be happy to help!

*Note: Phone verification via SMS is subject to availability in your region.

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