JD.ID – Bringing eCommerce Sellers to the Booming Indonesian Marketplace

Editor’s note: this is a guest post from Christina Gitta, Cross-border Seller Acquisition at JD.ID

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The Indonesian e-commerce market has taken off in recent years. With 41% of Indonesia’s 260 million people shopping online every month, an increase of 15% from 2016, and $5.3 billion in online sales in 2017, the country represents a great opportunity for e-sellers to expand their business and broaden their customer base.

Enter JD.ID, one of the largest online retailers in Indonesia. With an average growth of 500,000 new users per month and a 39% expected annual sales growth, JD.ID has positioned itself as both a major player in Indonesian e-commerce and as an attractive platform for international merchants interested in breaking into new markets.

Who is JD.ID?

JD.ID is a subsidiary of JD.com, also known as Jingdong, the third largest internet company in the world and a leader in Chinese e-commerce. Since its founding in 2015, JD.ID has seen substantial growth and now operates seven major warehouses throughout Indonesia, and its own logistics enabler, which is able to cover 100+ cities throughout the country.

The recent introduction of JD.ID X, the first ever AI-based shopping experience in Southeast Asia, has helped solidify the company’s position as an Indonesian tech leader by providing a seamless, cashless and borderless shopping experience.

JD.ID currently has more than 20 million spread out over a range of product categories, including electronics, groceries, and fashion and accessories. The company’s continuously improving logistics capabilities and technological offerings have placed it in an ideal position to further increase its footprint in the Indonesian e-commerce market.

What Differentiates JD.ID?

For sellers interested in expanding into Indonesia, JD.ID offers a number of advantages over other e-commerce platforms operating in the country. This includes easy access to the Indonesian market through the JD Global service.

JD Global provides you with the ability to sell on the JD.ID platform even if you don’t have a physical presence in Indonesia. JD Global is open to any brand, retailer, franchise and trader who is legally registered outside of Indonesia.

Additional JD.ID benefits include:

• Advanced logistics – You can utilize the JD.ID warehouses and last mile logistics to ensure efficient and on-time deliveries.
• Seamless selling experience – JD.ID provides an easy to use platform, simple cross-border payments and trained customer service reps to make sure both you and your customers have a seamless experience.
• Promotional abilities – JD.ID’s extensive network and platform allow you to promote your business, enabling a smooth transition into the Indonesian marketplace.

The Benefits of Working with JD.ID

JD.ID recently partnered exclusively with Payoneer to simplify cross-border payments between Indonesian customers and international sellers. Through this partnership, sellers benefit from low conversion fees and are able to get paid in their local currency.

Additionally, by using Payoneer, sellers automatically comply with Indonesian regulations regarding local currency settlements for international market transactions. This allows you to focus on your business instead of worrying about navigating Indonesian regulatory policies. Payoneer has opened a green channel for JD.ID.

The Future

The future of e-commerce in Indonesia is looking bright. Online shopping is expected to grow annually by 50% in the coming years to reach approximately $130 billion by 2020.

By partnering with JD.ID, you’ll be able to establish your place in the Indonesian marketplace now, creating brand recognition and building up a local customer base as the marketplace continues to develop.

JD.ID is a subsidiary of one of the largest B2C e-commerce platform in China, JD.com. With growing numbers of active users we are welcoming Crossborder sellers who are interested to expand their business to Indonesia through Marketplace model. It allows you to open a store on JD.ID where you can directly control the product and the brand which includes pricing and SKUs that will be listed on the platform, as well as providing a dedicated team to assist you to open and register your products and open up your store at JD.ID, let along the doing marketing campaigns (sliding banners, app push, and social media posts) on our platform to create and increase your brand awareness in Indonesia, and assist in the steps to list all your products and the product descriptions.