Philippines Entrepreneur Norlin Sunga Discusses Payoneer’s Request a Payment
Collecting payments for your freelancing business is not supposed to be a stressful process. With payment gateway systems like Payoneer, tasks such as sending invoices or receiving cross-border payments are simplified, allowing freelancers and online businesses to cater to the international clientele. Payoneer empowers millions of professionals and businesses from over 200 countries by providing access to easy-to-use, cross-border payment services.
Norlin Sunga, CEO of NRS Business Solutions and founder of Gruppo Innovare, is one of the entrepreneurs who used Payoneer on their way to success. After being in the contact center industry for nearly twelve years, she decided to build her own home-based BPO business. Since most of Norlin’s clients were based outside of the Philippines, she needed a platform that can help her issue online invoices as well as receive money in different currencies. As many other professionals have found, this can be a complex (and expensive) issue without the right tools.
With Payoneer, Norlin was able to bill clients directly—sending them online invoices for convenience. As opposed to costly international transfers, payments through an online invoice made the entire process easier and more manageable to clients.
“They make it easier for me to invoice my clients and make it easier for them to send over payments to us.”
Payoneer makes it easier for freelancers to stay ahead of their finances. With the simplified interface, you can easily to keep track of all on-going payment requests, send follow-ups, and make cancellations.
Watch Norlin’s interview video here »
Request a Payment Features
Organizing Contacts
Payoneer allows users to create and save payer profiles for easier requests in the future. With the My Contacts feature, professionals can keep all payees and clients in a convenient, organized setting and keep track of payment statuses.
Make sure you select the “Save payer details for future payment requests” if you are expecting to work with this particular client in the future. To check how the invoice looks like, go ahead and click Preview.
Sending Reminders
As a service provider, you’ve probably had experience with delayed payments every once in a while. The Automatic Reminders feature to encourage clients to settle due payments.
Sending follow-ups to late payers require a non-invasive, graceful approach. That is why the Automatic Reminders feature promptly sends four reminders on specific dates: a week before the due date, on the due date, a week after the due date, and a month later. The reminders are sent from Payoneer rather than from you directly, reducing potential unpleasantness between users and paying clients.
Multiple Payment Options for Clients
Making it easy for your clients to pay you, as Norlin points out, is key to the healthy cash flow of your business. Request a Payment allows your clients to pay you via credit card, ACH bank debit or local bank transfer.
Your Future with Payoneer
Just like thousands of other freelancers and entrepreneurs, Norlin successfully leveraged the ability to tap into the global market to grow her endeavors. The ease of using Payoneer to enter just about any industry online encouraged her to explore other ventures. Today, her business also offers mobile and web application services to the global audience.