How to easily track and pay your Payoneer payment requests

Payoneer Community
Payoneer Community
January 9, 2018

Do you regularly receive payment requests from vendors, suppliers, or contractors? Paying and tracking those payment requests just got easier!

1. Gain access

I already have a Payoneer username

Next time you pay a payment request, simply sign in using your Payoneer credentials to gain access to faster paying and tools to track and manage all your payment requests. Here’s how:

1. Click Pay Now in a payment request email to access the Payoneer Online Payments application.

2. Select SIGN IN AND PAY, and sign in.

3. Complete the payment request steps.

4. On the payment confirmation page, note the email address to which we sent you a verification email. This is required to verify your identity and keep your details secure.

5. Open the verification email and click VERIFY MY EMAIL. Once your email address is successfully verified, continue to the Payment Requests Received page. If requested, sign in using your Payoneer credentials.

I don't have a Payoneer username

Next time you pay a payment request, simply create a password and we'll save your contact and payment method details. You'll then have access to faster paying and tools to track and manage all your payment requests. Here’s how:

1. Click Pay Now in a payment request email to access the Payoneer Online Payments application.

2. Select PAY.

3. Review and update contact details as you usually would.

4. At the bottom of the form, create a password.

5. Ensure your details are accurate, then click NEXT.

6. Complete the remaining payment steps.

7. On the payment confirmation page, note the email address to which we sent you a verification email. This is required to verify your identity and keep your details secure.

(If you chose to pay via local bank transfer, we won’t be able to save your details. You can try again when paying with another payment method.)

8. Open the verification email and click VERIFY MY EMAIL. Once your email address is successfully verified, continue to the sign-in page.

9. Sign in using your email address and the password you created.

You will now see the Payment Requests Received page.

2. Check out tools to track and manage your payment requests

On the Payment Requests Received page, you’ll discover a number of tools to track and manage the payment requests you have received:

  • In the main table, view all of the payment requests you have received. Payment request statuses are updated in real time. If you have unpaid payment requests, you can quickly see the three most recently received requests in a separate table at the top of the page.

 

  • Select any request to see its details in the right pane.

  • Pay any pending payment request by selecting it and clicking Pay in the right pane.

  • Use the search and filters to help you find specific requests. For example:
    • Filter by Past due? > Yes to see all unpaid payment requests whose payment due date has passed.

  • Filter by Status > Paid to see all payment requests that have been paid in full.

  • Search for a specific request by receiver name or request ID.

  • View all the payment methods you have used to make payments. Click Settings in the left menu, then Payment Methods.

3. Pay a payment request

3a. Click a payment request whose status is Request pending.

3b. Review the details in the right pane and click PAY at the bottom.

The Payoneer Online Payments application opens and you can now pay quickly and easily without having to complete all the details, as you had to before. (For security reasons, you will still need to provide credit card CVV or bank account number.)

3. After paying, click the BACK TO MY PAYMENT REQUESTS button to quickly return to the table of payment requests received, where you can pay additional requests.

 

 

Paying future payment requests

Sign in regularly to check the status of your payment requests and pay any new payment requests you receive. Bookmark the URL https://login.payoneer.com.

You can also pay quickly from payment request emails – just remember to sign in for fast paying.

Check out this video that shows how much faster and easier it now is to pay and track payment requests:

read next