Payoneer Checkout: Introducing enhanced analytics

Richard Clayton

January 30, 2023

Our brilliant engineers and product folk have been very busy these past weeks, building and testing a new feature to add even more value to Payoneer Checkout.

At Payoneer, we understand the importance of having accurate, real-time, and complete data for you to make the best possible decisions for your business. With that in mind, we are excited to share that we have been developing in-depth transactions reports and KPIs (key performance indicators) to give you a bird’s eye view of your stores’ performance. Equipped with these insights, merchants will be able to understand approval rates, volumes, declines, customer trends and use this information to hone their sales strategies.

What’s new?

Approval rates

Delve into the causes of high or low acceptance rates by interrogating store performance, currencies, payment methods and more. Take steps to improve approvals and see your sales skyrocket.

Transaction attempts and approval rate – Trended card approval rate with counts per day of transaction attempts and transaction approvals
Transactions count and approval rate excluding risk system declines – Transaction count and approval rate in tabular view
Fraud declines – The count of transactions declined by risk within specific period

Declines

Understanding the causes of declines can protect you from fraudulent activity and help improve your customers’ buying experience. In the instance of the latter, card declines due to incorrect card information can easily be remedied by better guidance in your checkout or by providing additional payment methods.

Declines per day – The total count of transactions declined by Issuer and by Fraud system
Declines by reason – The count of transactions by decline reason

Volumes

Explore volume trends and identify the effects of seasonality, day of week and time on purchases. Take actions to increase stocks, ads, and promotions and during your most profitable periods.

Approved amount total and count – The amount and sum of all approved transactions per currency within specific period
Approved amount max and avg – The average and maximal transaction amount per currency within specific period
Busy hours – The transaction amount per hour within specific period

Customer’s trends

Dig into what makes your buyers tick with our customer insights. Identify the most profitable countries, new markets to conquer and the popularity of payment methods in the places that matter most for your business.

New customers – The number of new customers
Transactions by issuer country – The number of card transactions by Issuer country
Customers by payment method – The number of customers by payment method
Customers by card type – The number of customers by card type within specific period
Top 10 issuers – Your 10 Issuer banks with the biggest number of transactions within specific period

Filters

Narrow down and customize the data displayed on the dashboard to focus on specific aspects or time periods. Analyze trends, track progress, and make informed decisions about the future of your business.

Time range: Select the date range of the report
Store: Select which of your stores to be included into the report
Currency: Select the transaction currencies to be included into the report
Payment method: Select payment methods to be included into report
Card type: Select card types to be included into report
Issuer: Select issuer banks to be included into report
Issuer country: Select issuer countries to be included in the report

What’s the benefit?

Our dashboards provide a centralized and real-time view of an organization’s payment activity and performance. They allow businesses to track and monitor various aspects of their payment process, such as payment volumes, transaction fees, and payment errors. This information can be crucial for managing cash flow, identifying trends and areas for improvement. Our analytics can also help businesses to track and meet regulatory requirements, and to ensure that their payment processes are secure and compliant.

When will enhanced analytics go live?

We are aiming to launch this feature for all Checkout customers at the end of January

Are you looking for the best payment processing solution for global cross-border eCommerce?

Payoneer Checkout is the next generation of payment processing platforms, giving merchants around the world the solutions and direction they need to succeed.

To join the many merchants switching to Checkout, register your interest.

The content provided in this article including any information relating to pricing, fees, and other charges is accurate and valid only as of the date it was published. In addition, changes in applicable regulations, policies, market conditions, or other relevant factors may impact the accuracy of the mentioned pricing and fees and other associated details. Accordingly, it is further clarified that any information regarding pricing, fees and other charges is subject to changes, and it is your responsibility to ensure you are viewing the most up to date content applicable to you. Payoneer will provide the most up to date and accurate information relating to pricing and fees as part of the account registration process. Registered customers can view this information via their online account.