All it takes for a consumer to decide whether or not they want to purchase your product is a split second. The deciding factor in whether they click or move along is usually due to your product’s image.
These images are the closest a consumer can come to holding your product in their hands. Your photos must convey not only physical traits like color and size, but also create an emotional appeal — something that speaks to a deep-seated desire like aspiration, comfort, or ease.
In order to help you scale your eCommerce business and improve the way you showcase your product images, we received expert advice from those in the industry.
“For most consumers, product photos leave an important impression. They impact how your shoppers perceive your product, and whether they push the Buy button or the Back button. When your product images are stunning, you’ll almost always see an uptick in your online sales. It’s all about the details – lighting, interesting arrangements, graphical call-outs, and technical specs.”
– Kim Kohatsu, CMO at PickFu, a software solution that helps eCommerce entrepreneurs optimize their online business.
Follow these five tips to take your product (and sales!) to the next level.
Lighting makes a huge impact on the quality of your photos, which has a major impact on customer perceptions of your product. Think about this: the word photography comes from the Greek for “to paint with light”.
If you’re not hiring a professional, you can still create the effect of a big-budget studio when you DIY. Here’s how:
If your product is a multi-pack or has several component parts, show shoppers all of them. At least one photo in your gallery should show everything included in the package, and it should show the package, too. Arrange the pieces in as many ways you can think of to give yourself lots of options.
Check out the treasure box example below. In this first arrangement, the toys are piled in a bunch to show the variety of what’s inside. In the second, they’re neatly laid out in rows. Each photo makes you feel differently about the product, doesn’t it?
Badges, icons, text, and graphic treatments can make your images look more professional. Use the order of your photo gallery to tell a product story. For example, take your five most important bullet points and reinforce them in five photos.
Shoot your photos in high resolution, even if that means large original files. Remember, you can always compress images down, but you can’t scale a photo’s quality up after you take the picture. Amazon requires photos to be at least 1,000 pixels wide, but if yours is at least 2,000 pixels wide, the shopper will be able to zoom in and see the details up close. Zooming is especially important for fabric or textured products and to see close-up details like stitching. Use a consistent aspect ratio across all of your photos.
The harshest feedback you can get on your main image is a low click-through rate. However, there is an easy way to ensure that doesn’t happen when you take advantage of market research. Using an eCommerce optimization tool can help you be confident that shoppers are drawn to your product images, all in a matter of minutes.
Ready to take your eCommerce business to the next level? Before you go to market with new images, make sure to collect ever-important consumer feedback. The insights you get back will shape your product story and marketing so you can succeed online.