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Freelancing During COVID-19

The State of Freelancing During COVID-19: 3 Takeaways from our Report

Richard ClaytonRichard Clayton
May 4, 2020

As COVID-19 continues to spread around the world, the remote workforce has become the new norm for the first time in modern history.

Many freelancers and gig-workers share the same concerns for job security and financial stability, leaving them to wonder – what’s in store for the future of freelancing? Will the future of work shift to be entirely remote now that we see work can be done at a high level remotely and result in more outsourcing, or will businesses need to cut costs and reduce the amount of outsourced work?


To better understand how the current pandemic has affected the freelance economy, Payoneer surveyed over 1,000 freelancers from 100+ countries, asking them to share how COVID-19 has impacted the demand for their services, their hourly rates and what opportunities and risks they expect will arise from the crisis. Survey respondents provided us with unique insights into what they believe is the future of freelancing and how they expect the workforce to bounce back once the outbreak is under control.


Let’s take a deeper look into three takeaways from our report and see what freelancers had to say.

1. Demand for Freelancers Has Dropped in the Short-Term

We asked freelancers if over the past three months, they’ve seen a change in demand for their freelance services. Close to 32% of the freelancers surveyed mentioned that demand has decreased greatly, suggesting that businesses and companies have cut freelancing costs and have halted any new projects or contracts. However, there is a bright side as 23% of freelancers reported that business has remained as usual with an additional 17% saying that demand has actually increased during this period.

Freelancers Experiencing Fall in Demand

*Total numbers may fall slightly below 100% in cases where some survey respondents skipped the specific question.

Furthermore, freelancers who work with international clients based in North America and Europe saw the highest slowdown in demand. Those with clients based in Asia and Australia – regions which first experienced the outbreak, have seen less of a decrease in demand for freelancers. This suggests that as certain regions slowly recover from the outbreak, the demand for freelancers will rebound.

Freelancing in regions

2. Freelance Hourly Rates Remain Stable

Despite the fact that for some freelancers, demand has decreased, hourly rates seem to have remained solid for a large majority. Close to 74% of survey respondents reported that their rates have remained the same, while 23% mentioned that they’ve lowered their rates due to the pandemic. Perhaps freelancers are in general, pretty confident that their rates offer great value and even with new freelancers jumping on the bandwagon, there’s no urgent need to change their fees.

Freelancer rates COVID-19


3. The Future of Freelancing Post-COVID-19 Looks Bright

As the global economy faces one of the toughest times in history, freelancers and gig-workers are asking themselves, what’s next and will the economy prevail? We asked freelancers whether they believe demand for their services will change once the outbreak is under control. Based on our results, a total of 53% expect that demand will increase, while a total of 21% think that demand will remain the same prior to the pandemic.

Freelancers post-COVID-19


Overall, our survey shows that while demand for freelancers appears to have slowed in the short-term, many are optimistic about the future and believe that it’s just a matter of time until businesses get back on their feet and return to outsourcing. As more businesses around the world adapt to working online, it’s clear that remote work may be here to stay.

Download our report today to learn more about how freelancers have been impacted by the COVID-19 pandemic.




The content provided in this article including any information relating to pricing, fees, and other charges is accurate and valid only as of the date it was published. In addition, changes in applicable regulations, policies, market conditions, or other relevant factors may impact the accuracy of the mentioned pricing and fees and other associated details. Accordingly, it is further clarified that any information regarding pricing, fees and other charges is subject to changes, and it is your responsibility to ensure you are viewing the most up to date content applicable to you. Payoneer will provide the most up to date and accurate information relating to pricing and fees as part of the account registration process. Registered customers can view this information via their online account.

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